WINNER: Holden Group
Sponsored by Perfect Placement Automotive Recruitment
Holden Group is a family-run business representing Volvo, Honda, Renault and Dacia, employing 111 staff.
In 2016, chief executive Tim Holden set about transforming the company to operate in a more progressive and people-centric way, putting employees at the heart of everything the company did and boosting employee retention.
The Motor Trader Awards Judging Panel was impressed by the in-depth research Holden carried out to find out what employees really thought about the company.
“The end result is a comprehensive strategy that has worked to improve the performance of the company and the benefits it offered to staff,” said the panel.
As a result of the survey and the feedback, it generated Holden now offers a 5-day working week for and gives employees their own personal development budget and a choice regarding their pay and benefits.
To improve communications, Holden launched an employee intranet offering quick access to information on the benefits available for staff.
It now has a management development scheme called MAPS in place written and delivered in-house by the senior management team, clearly mapping out the learning modules managers need to master to be successful in their new roles. Holden has also created a “Good Egg” scheme to encourage peer to peer recognition.
Sales executives’ basic pay was raised and Holden also tackled technician pay with new bandings for different skill levels. Other employees are now offered a choice of a pay rise or added day’s holiday.
Feedback was very positive with the vast majority giving the company a highly positive rating. The group has removed the annual performance appraisal process and replaced it with a personal growth model focused on every employee setting their own personal goal and action plan for achievement.
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