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Holden Volvo

Holden Volvo
Barker St,
Norwich,
NR2 4TQ

Tel: 01603 664411

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Holden Volvo

Hylton Gott Volvo
Downham Road,
Crimplesham,
Kings Lynn,
PE33 9DU

Tel: 01366383352

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Volvo Warranty

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Your Volvo Warranty

For three years from the date that the vehicle is delivered to the first owner or 60,000 miles, whichever comes first, any component failure attributable to faulty materials or workmanship during manufacture will be rectified free of charge by an authorised Volvo dealer.

For three years from the date that the vehicle is delivered to the first owner, any paintwork defects and surface rust attributable to faulty materials or workmanship during manufacture will be rectified free of charge by an authorised Volvo dealer.

For eight years from the date the vehicle is Delivered to the first owner or 100,000 miles, whichever comes first, any material defect of the hybrid Lithium battery pack will be rectified free of charge by an authorised Volvo dealer.

The Lithium battery fitted to Volvo hybrids, like all lithium batteries, will experience gradual capacity loss with time and use. Loss of battery capacity due to or resulting from normal gradual capacity loss is not covered under the Volvo new car warranty.

For twelve years on all models, from the date that the vehicle is delivered to the first owner, rust perforation through any sheet metal body panel attributable to faulty materials or workmanship during manufacture will be rectified free of charge by an authorised Volvo dealer. The term “rust perforation” means corrosion spreading from the inner surface to the outer surface of a sheet metal body panel, causing a hole to develop. 

WHAT'S COVERED?

Extended Warranty

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The warranty offers full protection against the cost or replacement of any factory fitted mechanical or electrical component which suffers a sudden mechanical or electrical failure.

The only exceptions are:
-Exhaust system (catalytic converters are covered), tyres and batteries.
-Parts replaced as a result of fair wear and tear including, but not limited to, clutch plates, brake shoes, pads and discs, wiper -blades, bulbs and fuses.
-Damage to paintwork, trim, glass or chrome work or any damage caused by any external influence including, but not limited to, bird lime and atmospheric fall-out, stone chips and scratches.
-Bodywork and wheel corrosion. 

Important
Vehicles should be serviced in accordance with the Volvo servicing schedule by an authorised Volvo repairer. Failure to do so may invalidate this insurance. A leeway of one month or 1,000 miles is permitted.

Should you have any doubts concerning the service requirements of your Volvo, then please contact your Volvo dealer for clarification.

Maximum Claim Limit
There is no limit to any individual claim, with the exception of claims for out of pocket expenses. However, our total liability over the warranty period is the purchase price of the vehicle (i.e. the price you paid for it).

Additional Benefits
In the event of a claim arising which is covered by the policy, the insurance will also provide a contribution towards the costs incurred as follows:

Recovery Charges: Recovery Charges up to £150 (including VAT).

Replacement Vehicle Hire: You are entitled to a like for like car for a maximum of ten days, whilst your vehicle is being repaired (excluding the first 24 hours of repair period) per claim.

Overnight Hotel Expenses: Up to £100 per person (including VAT) towards one night’s accommodation expenses for up to five persons who may be travelling in the insured vehicle at the time of breakdown.

Emergency Travel: Up to £100 per claim (including VAT) for emergency travel required as a result of mechanical breakdown, up to a maximum of £300 (including VAT) per policy period.

Continental Use: Cover is extended to the continent of Europe for UK residents. Valid repair costs will be reimbursed at UK rates.

Consequential Damage: Covers damage to the vehicle and contents due to the failure of a covered part.

EXTENDED WARRANTY OPTIONS

Volvo can offer the option to extend the period and mileage limit of the standard 3 year/60,000 mile warranty. This enables customers, who intend keeping their Volvo beyond the manufacturer warranty period, to enjoy a similar level of protection for an extended period.

Main Features and Benefits
Cover option 1 - Extends your current 3 year/60,000 mile manufacturer warranty to 4 year/60,000 miles, whichever comes sooner.
Cover option 2 - Extends your current 3 year/60,000 mile manufacturer warranty to 4 year/80,000 miles, whichever comes sooner.

All cover options include the following features:
All major mechanical and electrical parts cover – we list parts that are not covered, you are covered for everything else.
Full parts and labour cover – we pay the full costs of genuine Volvo parts and labour time required to fit them.
Claim limit is unlimited – the only limit to the amount you can claim is the price you paid for the vehicle.
Available at any time up till 3 years/60,000 miles – if you choose not to buy at time of purchase of new vehicle, you can purchase later but prices may vary.

All cover options include the following additional benefits:
Recovery charges – covers costs attached to recovering your vehicle to the nearest authorised repairer.
Replacement vehicle – keeping you mobile in a 'like for like' vehicle.
Overnight hotel expenses – helping with unexpected expenses.
Emergency travel – helping you to get to your final destination.
Continental use – ensures you are covered whilst travelling in Europe.
Consequential damage – helping cover costs on non-covered items and personal possessions.

To find out if your vehicle is subject to a Volvo Recall or has an Active Field Service Action, please enter your Vehicle Identification number(VIN) below . Volvo Recall & Active Field Service Action information is available from March 1994, for Recalls and Active Field Service Actions prior to this date, please contact your nearest authorised repairer.

Click here to check your car for recalls

1. Servicing and repairs should be carried out by an authorised Volvo repairer. Servicing must be undertaken in accordance with the Volvo service programme. Every service must be carried out within one month or 1,000 miles of the specified service interval.

2. The driver must take all reasonable steps to avoid loss or damage and should a fault develop, the vehicle must be stopped immediately to minimise any damage.

3. The administrators reserve the right to examine the vehicle and subject any components to expert assessment.

4. Should a covered mechanical or electrical failure cause damage directly to the insured vehicle or personal possessions, the maximum amounts the insurer will contribute are as follows:
a. Damage to the insured vehicle – up to the purchase price of the vehicle in total for any and all claims during the period of insurance.
b. Damage to personal possessions – £250 inc VAT per accident to a total of £1,000 inc VAT maximum for the period of the insurance.

This does not include:
a. Fire damage.
b. Any loss or damage resulting directly or indirectly from an accident or impact involving the insured vehicle.
c. Personal or third party injury or death.
d. Any other loss or damage whatsoever or howsoever caused.

Exclusions

This insurance does not apply in respect of:
1. Public service vehicles including police vehicles.
2. Any vehicle used for hire or reward (e.g. taxis, self-drive hire, driving schools etc.) or any vehicles owned by contract hire or similar companies, or any commercial vehicle over 3.5 tonnes GVW or a vehicle used in any sort of competition, rally or racing of any kind.
3. Vehicles which have undergone any performance related modifications, or are used for competition purposes.
4. Routine servicing, the adjustment of any component or repairs regarded as normal maintenance operations.
5. Loss or damage recoverable under any other warranty or insurance cover.
6. Depreciation, loss of earnings, death or bodily injury.
7. Mechanical failure or damage:
a. Caused by frost, corrosion, flooding, impact, fire, accidental damage, vandalism, abuse or neglect.
b. Where the defect is likely to have existed prior to the commencement of this policy.
c. Resulting from a lack of anti-freeze, lubricants, hydraulic fluid or faulty repair or servicing.
d. Caused by an ingress of foreign matter or the use of a grade of fuel, lubricants, additives or any fluids not approved for your vehicle by the manufacturer.

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