Holden Kia Honoured with Reputation’s 800 Award for High Customer Satisfaction
Holden Kia Norwich set the gold standard for what it means to be customer-centric
Holden Kia, part of the Holden Motor Group, has been recognised by Reputation, a global leader in reputation experience management, with its 800 Award.
One of the highest achievements a business can earn, Reputation’s 800 Award, highlights those that put customer experience at the very core of their strategy and are driven by the voice of the customer to succeed.
Locations that win the 800 Award consistently collect, understand and apply any and all feedback so that they can make data-driven decisions to ensure that the customer will have the best possible experience. Holden Motor Group had Holden Kia Norwich recognised with the 2026 800 Award.
We are incredibly proud to receive Reputation’s 800 Award. This recognition belongs entirely to our team in Norwich, who show up every day with a genuine desire to help our customers. For us, a '800 score' isn’t just a number; it’s proof that listening to our customers and acting on their feedback is the right way to do business. We remain fully committed to raising the bar even higher and ensuring every person who walks through our doors feels valued.
Darren Anderson General Manager of Holden Kia Norwich
To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honored will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.
We congratulate Holden Motor Group on its dedication to prioritizing customer satisfaction over the past year, as evidenced by the 800 Award honors given to their Holden Kia Norwich location. A high Reputation Score reflects consistent engagement, responsiveness, and operational discipline, all centered around a powerful reputation performance engine
Kristi Malani Chief Marketing Officer at Reputation
The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions.
About Holden Group
Holden Group is a family-owned automotive retailer serving Norfolk and Suffolk since 1928. Representing leading brands including Volvo, Kia, Honda, Renault, Dacia and Polestar, the Group offers new and used vehicle sales, service and repairs across East Anglia. With nearly a century of experience, Holden Group combines trusted customer service with a forward-thinking approach, embracing innovation, electrification and sustainable mobility while remaining rooted in its core family values.
